Testimonials

Read some of the nice things our customers have said about us. To add your own testimonial, please click here.

Computer Assistance is in my opinion the best computer repair shop in Oxford by far, the technicians employed are some of the finest, I myself used to work as a technician and programmer and I am very familiar with the company. I believe also that several other Computer Assistance employees have also gone on to work in technical positions across the University.

If you are looking for a reliable, honest business with competitive pricing and services carried out by diligent employees; Computer Assistance is certainly a good choice.

Kind Regards,
Mike Smith
Computing Office
Christ Church

Mike Smith, IT manager

Christ Church College Oxford

They have been sorting our Macintosh's for a long time.
Excellent to deal with I would recommend them to my best friends. They know what they are doing technically but are quite able to help to resolve issues that would take me days to figure out in a matter of minutes, all done remotely.
Recommend!

Simon Dingemans, GOLDMAN SACHS, PARTNER

GOLDMAN SACHS

Came out on Christmas Eve at 9pm to rescue my broken Netgear router, thus saving us from a Christmas with no broadband!
Thanks!

Richard Madeley, Managing director of JPMorgan private bank

JP Morgan

They have fixed my computers for years going back to the original installation of broadband. They are thorough and that Nathan is very polite!

Claire Arnold, Head of Property Operations London at NATWEST/ RBSGroup

Natwest/Royal bank of Scotland

They came out and resolved my problems with my computer where the network card had fallen out.
Very good to deal with.

Jenny Blythe, MD

Jenny Blythe Fine Art (ex curator of Saatchi London)

Dear Computer Assistance,

I'd like thank you for the sterling support of your team today.

From my first enquiry by phone to Elliott this morning, through to the friendly welcome at reception this afternoon, and then the professional and timely technical support from Chris, I was most impressed.

I'm also pleased to report that my PC is working faster now than for many months as a result of the RAM upgrade and soldering work on the mother board that Chris performed. Perhaps more importantly I have every confidence in returning to Computer Assistance in the coming months to buy a new PC and to get the best in advice, support.and value for money.

Nigel Leech, MD

Eclipse

"Jolly good chaps, they come out and resolve all sorts of problems for me. They come on time and are nice to deal with!"

Vernon Bogdanor, Principal

Brasenose College/ University of Oxford

"I've been setting crosswords at home since 2002. When things went wrong initially with my computer, I bribed an IT colleague from my old firm with bottles of whisky etc.before a neighbour running a small business put me on to Computer Assistance. Since then I've had a number of crises, but each time the good people of Cowley Road have been absolutely marvellous in sorting me out. They know what they are doing and are invariably polite, friendly and helpful. Don Manley "

Don Manley

Don Manley Crosswords

"Dear Computer Assistance Team, Thank you so much for your help repairing the screen of my Dell laptop. After nearly seven years of faithful service, I was very glad to know that I needn't cast the machine aside, and I was extremely impressed by the fast and friendly service you provided. I certainly didn't expect a less-than-24-hour turnaround, and your team were so courteous and accommodating when I called several times with queries during the day. You'll certainly be my first port of call if I should have any more computer troubles in the future. Best wishes, Jonathan "

Jonathan Styles, MD

CANTAB

"I have been using Computer Assistance for many years and I am impressed with how they come up with innovative solutions like voice recognition and electrical networking in my house. They are not expensive do the work quickly and without any fuss. I would recommend whole heartedly!"

Oliver Miles, MD

Her Majesty Ex Libya Ambassador

"Chris was able to recover a hard drive that was suffering from 'stiction' he was able to take the whole drive apart and replace the motor. I never knew such things were possible! His attention to detail was incredible and was able to recover some very important files and photos off there and they didnt even charge that much! I was quoted Â£2000 by one of those data recovery people."

Mark Hammond, MD

KEY2

"I called the shop earlier today with a general enquiry about a problem I've been having with my new PC (Windows Vista) and it's compatibility with the Belkin KVM switch connected to my old computer. I just wanted to say a huge thank you to the person I spoke to for taking the time to explain what the issue was and help me to resolve it. I can assure you I'll be telling all my friends and family about the excellent response I got from Computer Assistance, thanks again. DC Yarnton "

Dan C

"Computer Assistance installed our system 11 years ago and have maintained this effectively ever since. They resolve any issues quickly and efficiently, and have provided a cost-effective service. It is amazing how they connect remotely to fix any printer or e-mail issues. We always enjoy working with them."

Carolyn, Manager

Highfield Communication Consultancy

"Computer Assistance has been sorting out our computers for 13 years. They setup our first server and setup remote access for our salespeople. they have helped us to grow our business over the years. They have been proactive in fixing our issues and have always been cheerful and great people to deal with."

Alan Brunsdon, MD

Oxford Double Glazing

"Thanks so much for your help this morning downloading my printer software. My printer is now working. I really appreciated your help. This computer stuff baffles me. Everyone at Computer Assistance who has helped me recently - Micah,Michael and the guy with the brown T-shirt this morning - have been really helpful. kind and generous with their time. "

Manuela C

"I am very impressed with Computer Assistance's ability to resolve all of my network issues. I have lots of wireless access points and multiple laptops that always need help. They are truly amazing and fix m issues quickly and reliably!"

Mike Stewart

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